Travelers are increasingly dependent on mobile devices to keep in touch with work and family. Flawless cellphone reception helps hotel owners and operators keep guests happy. More than that, it keeps customers coming back.
Online reviews reveal the high level of irritation harbored by customers who’ve been forced by spotty coverage to leave their rooms or meetings to complete a call or download. Surveys over the past few years have shown that more than half of guests say they might not rebook at a hotel where cell reception is poor.
Hospitality wireless communications are also key to supporting hotel services and back-of-the-house operations by keeping staff in touch and ensuring guest safety.
Mann Wireless has extensive expertise developing and implementing hospitality wireless solutions in hospitality environments to improve guest satisfaction and staff productivity.
When cellphones go bar-less in a conference room or stairwell, the culprit is often the heavy-duty construction of the building itself. Cellular signals can’t easily penetrate metal, aluminum or concrete. Some energy-efficient foam or foil insulation, environmentally friendly LEED glass and roofing materials can seriously hamper wireless transmissions.
Mann Wireless is highly experienced in designing and installing systems that support all major commercial carriers, 3G/4G (LTE) protocols, private land-mobile radio (LMR) and public safety technologies. We also have unparalleled subject-matter expertise in the most current distributed antenna system (DAS), small cell, bi-directional amplifier (BDA) and repeater technologies in the wireless space, allowing us to design a fit-for-purpose solution for your facility.
A sampling of our hospitality clients includes Caesars Palace and MGM Grand in Las Vegas, NASCAR in New Hampshire and North Carolina, Palisades Center in New Jersey, Gaylord Opryland Resort and Convention Center in Nashville, Gaylord Palms Resort and Convention Center in Orlando, Hilton Ft. Lauderdale Beach Resort in Florida, Hilton Millennium Hotel in Manhattan, Hilton Riverside in New Orleans, W-South Beach in Florida, Starwood Hotel San Marco in Florida. and Aventura Mall in Florida.
For more information or to request a quote, please contact us.